Terms of service

Terms of Service

Last Updated: August 30, 2026

Welcome to Orivella Market.

These Terms of Service govern your use of OrivellaMarket.com and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms.

1. General

Orivella Market operates this online store using Shopify.

Shopify provides the ecommerce platform that enables us to offer products and services through our website.

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information are accurate.

Product colors may appear differently depending on your device or display settings.

We reserve the right to correct unintentional errors and update product information when necessary.

4. Pricing

Prices displayed on our website are applicable at the time of purchase unless otherwise stated.

Prices may change without prior notice.

Applicable taxes, duties, customs charges, or other government fees will be handled according to applicable law and information displayed during checkout.

5. Orders

After placing an order, you will receive an order confirmation.

We may cancel or limit an order when reasonably necessary due to:

Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Payment authorization problems
Incorrect customer information
Shipping restrictions
Legal or compliance requirements

If a paid order is canceled by us, an appropriate refund will be issued.

6. Payment

Payments are processed through Shopify Payments and/or other available payment providers.

You confirm that you are authorized to use the payment method submitted with your order.

7. Shipping

Shipping is governed by our Shipping Policy.

Available shipping options and estimated delivery timeframes will be displayed during checkout.

Delivery estimates may vary due to carrier operations, customs processing, weather, holidays, transportation conditions, and other circumstances beyond our reasonable control.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Eligible customers may request a return within 30 days of receiving their order.

9. Customer Information

Customers are responsible for providing accurate billing, shipping, and contact information.

10. Prohibited Uses

You may not use our website:

For unlawful purposes
To commit fraud
To violate applicable laws
To infringe intellectual property rights
To interfere with website security
To introduce malicious software
To attempt unauthorized access
To abuse payment, refund, or promotional systems

11. Intellectual Property

Original website content, including text, graphics, layouts, designs, and other materials, may be owned by or licensed to Orivella Market.

You may not copy, reproduce, distribute, modify, or commercially exploit such content without appropriate authorization.

We do not claim ownership of third-party trademarks or intellectual property belonging to their respective owners.

12. Third-Party Services

Our website may use third-party services including Shopify, payment providers, shipping companies, analytics providers, and other technology services.

Third-party services may have their own terms and privacy policies.

13. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee uninterrupted or error-free website operation.

Nothing in these Terms excludes or restricts rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Orivella Market will not be liable for indirect, incidental, special, or consequential losses where such liability may legally be limited.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will be posted on this page with a revised effective date.

16. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Orivella Market is legally established, subject to mandatory consumer protection rights.